# Manual

# Description of Website

# Online Shopping:

Online shopping is a form of Electronic Commerce which allows consumers to directly buy goods or services from a seller over the Internet using a Web browser.

# Homepage:

  • It can be termed in simple words as the starting page of a Website.
  • In the landing page of the Misiki website, the store owners get a “Sign-in” page where they can login & avail the benefits that the platform provides.

# Sign in:

It has two parts: -

  • Email ID -> It is the unique email id that has been used by the store owner to sign up with Misiki

  • Password -> Password is a security code that a customer sets for his privacy.

After filling all details, we have a “Sign in” button that checks the validity of user id. Valid credentials redirects the store owners to their respective admin pages. Indirect credentials stops the log in and asks for valid account credentials to continue.

# Forgot Password: -

When a store owner forgets his/her password then he/she has to click on the “forgot password” where he/she is required to answer certain security questions. The answers given by the store owner are then validated with the ones he/she mentioned while opening the account.

# Sign up: -

If a user is not registered to Misiki, then he/she has to create a new account using sign up.

# Login with Facebook: -

If a user wants to open an account he/she can do it directly with Facebook. The account thus created, is by default linked to the store owners’ respective Facebook account and registers the details mentioned in Facebook.

After successfully logging in, the Menu page will be listed in the left corner of the page & the store owner is directed to the “Dashboard”.

The Dashboard offers different options displaying various parameters and statistics related to orders, customers and reviews: -

  • Total customer

  • Order Total

  • Reviews

  • Total products.

# Pending Orders: -

It informs the store owners of the pending orders and the status of each order placed by the customers along with the details of each order mentioned.

# Reviews: -

Review is nothing but a comment box in which customers give their feedback about the product that they ordered in the past. Also, the customers have the option to rate that particular order with stars; one star being poor to 5 stars being excellent.

• To the right corner of the page, is the subscription link. One can follow or subscribe to the web-site using the same.

# Products: -

Different varieties of products can be seen along with the details.A product may be enlisted as a physical goods or a service as well.

• Every product is made at a cost & each is sold at a price.

• Every product has a barcode associated and printed on it. Barcode can be defined as a square or rectangular image consisting of a series of parallel blacklines & white spaces of varying widths that can be read by a scanner. Barcodes are applied to products as a means of quick identification of the product, its manufacturer, the batch code, specification and so on and so forth.

# Manage order: -

With the “Manage order” option, the store owners can manage the orders they have received that helps them to edit, cancel or update the same.

Store owners in the “Manage order” page, can find an “Order ID” that helps identify a particular product that has been purchased by a customer and provides the store owner with the details of the order.

The “Manage Order” option also helps track the orders that are pending, shipped, canceled or delivered.

Here a customer support option has also been provided by the platform to make sure that a customer never faces any problem with the order.

# Manage Review: -

In the review section the customer can rate,review and share his/her experience with the product purchased by them.

In the review section, the customers can view and make suggestions, gain knowledge regarding the order that they are going to purchase .

Review section allows the customers to rate a product they have purchased in the form of stars. The ratings can be classified as follows-

  • 1 Star-Poor

  • 2 Star-Average

  • 3 Star-Good

  • 4 Star-Very Good

  • 5 Star-Excellent

A user can anytime give any comment to the product and he can edit and delete it too.

# Media library: -

In the “Media library” section, a drag and drop option can be found where a store owner can browse for images and upload images against a particular product.

Media library allows a customer to sell his or her own items that he/she wants to sell.

# Brand: -

In the brand section,the bands of the different products available in the store can be seen, added, managed, edited and deleted with ease.

The list offers the store owners with options like “Action”, “Name”, “Image” and “Activate” to manage the details of the brand.

1.With the “Action” option, we can edit, delete and copy the details of a brand easily.

2.In the “Names” option, we can find the different products and the brands that the merchant/ store owners are dealing with.

3.The “Image” displays the images and the logos of the brands those are being dealt with by the store owners.

4.The “Active” allows us to find the brands that are recently providing the customers with some discounts and other offers. And at the end, we have an “Add” symbol at the bottom of the page so that one can add some other brands that are not listed.

# Categories: -

In the “Category” section we have a list of different categories that are available on the site, here we can see two categories in the image shown above.

“Category” provides us a way to filter the order by selecting the category. so the item related to the category will only be visible to the store owner.

This is an important and essential feature which provides a relief to the customer by allowing them to select and shop as per their requirement.

We can easily edit, delete or reset the category section to add to our ease.

# Features: -

The “Feature” option pops up after one applies the category to a product.The feature option provides more description to choose the product by its look and style.

In the “Feature” section, the store owner can find 5 rows i.e. action, key, value, category and active. All these options help a store owner to manage products better and a customer to find the best product to purchase.

# Coupons: -

This option allows the store owners to add coupons against a particular brand, product or store as a whole and let the customers get benefits in the price and purchases.

The coupons may allow the customers to get discount offers and/or in kind like movies,food, travel etc.

Coupons are the best way to attract the customer and start exploring and attracting the customer.

# Shipping: -

“Shipping” option helps the store owners with information with regards to the courier service. The platform allows the store owners to choose from different courier service providers for delivery purposes.

It gives full details about the product that is going to be delivered and through which courier the seller is delivering the product to the customer.

It gives the details about the cost and the expected date of delivery for the product to both the store owners and the customer.

# Payment: -

Payment section shows the payment details against an order.

It helps the store owner with all the information that will be needed in the future as well as in the present to track the payment for a particular order..

In the payment method we can see the total cost and the extra charge that is being charged along with the mode of payment for the particular order.

The customer can choose different payment options like credit card, debit card, online banking or through the UPI.

# User: -

In the “user” section, the entire list of different users and admins associated with a particular store can be viewed.

Here in this page we can see the details of a particular user associated with a particular order.

Through this, the store owners can easily contact them through the phone number or details like their mail id and the designation that they are bearing in the store.

# Profile: -

In the “Profile” section, the profile of an individual user can be managed with ease.

With this feature, the store owner can update the details like ph. no, address and other important data regularly.

# Change Password: -

This particular option allows the admins and associates to change their respective account “Password” ensuring security of the online store.

As the 1st step, the current password has to be entered. As another option, an user/admin can choose the option to change the password with an OTP which will be sent to the registered mobile number.

In the next step one has to enter the new password that can be used to login to the account in future.

After filling all the details just, one has to click on the “change password” button.

# Setting: -

In the settings section, one can find 4 tab ->

-Shop Setting

-Login Service

-SMS & Email

-Payments

•Shop Setting: -

In the Shop setting one can edit or insert the name title & other details.

• Login: -

In the login service one can login from different social media websites.

• SMS & Email: -

When the messaging option has been enabled,the admin will be able to send a message regarding the offers & other subscription details.

•Payment: -

In the payment section the admin chooses the way through which he can choose to pay.

# Site Pages: -

In the site page, admin can create new contents, like

• Contact us

• About us

• Payment

• Shipping

In the Banner page different admins and store owners can find different options like

Slider: - This section controls the main page slider.

Promotions: - 2nd section at homepage. These are promotional banners for the homepage.

Deal of the day: - 3rd section at homepage. Page which shows active deals.